Frequently Asked Questions
Everything you need to know about our organic essentials.
What materials do you use for your products?
We prioritize comfort and safety by using GOTS certified organic cotton and premium Merino wool. Our products are designed to be soft on sensitive skin and free from harmful chemicals.
How do I determine the right size for my child?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, as organic cotton may have slight natural shrinkage after the first wash.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that for hygiene reasons, socks and underwear must be unopened to qualify for a return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by location but generally range from 10-21 business days.
Are your dyes safe for babies?
Yes, we use non-toxic, azo-free dyes for all our garments. Our commitment to safety ensures that our vibrant colors are achieved without the use of heavy metals or skin irritants.
Do you offer gift wrapping?
We offer a sustainable gift-wrapping option at checkout, which includes a recycled gift box and a personalized note to make your gift extra special.